ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
Agilent Employees: sign in using Agilent SSO credentials
Welcome to the Trinity College Dublin core facility access site.
Currently facilities from School of Biochemistry and Immunology and CRANN use this site to allow researchers to access equipment and services. Please click on the "core facilities" tab to review the facilities currently available on this site. Please click on the "search" tab to search for a specific instrument or service offered by these facilities.
To log in:
Click the green Login button on the top right and type in your iLab credentials.
If you do not have an account, please click the Sign-up button to create an account.
| Core Name | Primary Contact | Phone Number/Ext | |
|---|---|---|---|
| CRANN AML | Dermot Daly | dermot.daly@tcd.ie | Ext. 4930 |
| Core Name | Primary Contact | Phone Number/Ext | |
|---|---|---|---|
| Trinity Cell Analysis Technologies | Dr Barry Moran | barry.moran@tcd.ie | + 353 (0)1 896 2761 |